Cider Consulting is a custom software development company with 70+ employees. The company specializes in ERP and CRM development, web performance optimization, and process automation.
How a Custom Software Company Hires and Keeps Remote Senior Tech
Challenges
- Don’t have internal hiring expertise
- Hiring only contractors (translate - no employee benefits)
- Straightforward and functional projects
- Fast-changing business needs
Strategy
- Recruiting was the starting point for Code2day and Cider's partnership. We hired 35+ people for Cider
- Oleksiy, the CEO of Code2day, realized that offering benefits like annual salary reviews, paid vacation, and sick leave was crucial for hiring specific employee types
- Oleksiy offered staff augmentation services, so Cider got an internal team without paying the hiring fee and burying a lede in HR stuff
- For now, Code2day hires offshore employees, covers administrative (legal stuff, payroll) tasks and benefits, upskills developers, collects feedback from outstaffed developers, and then shares it with the Cider team. Cider pays a monthly fee for each employee on top of their salary
Case facts
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Senior Full-Stack Dev
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English: B2 (Upper-Intermediate)
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Technical Stack: .Net Core, Angular 2+, Azure
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Experience: 7+ years
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Location: Ukraine, Egypt, Ukrainians residing outside of Ukraine
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ERP in healthcare
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Food manufacturing
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Food certification
of Code2day employees stay for 6+ months on Cider projects
Cider employees currently work via Code2day
You can also reduce stress and workload by delegating hiring tasks to professionals
Moving from recruiting in-house to staff augmentation
When Cider started out they were outsourcing software development. As Cider's growth progressed, Rogel, the COO, recognized the necessity of an in-house development team. Having software development as a core value, Cider opted for an internal team to gain enhanced control over development efforts. It enables them to confidently engage with larger clients.
At that time Cider chose Code2day for its RECRUITING OFFER. Last year, Cider decided to move to the staff augmentation service.
Cider found the service a more cost-effective way to land senior talent. Compared to hiring developers in-house, staff augmentation offers better flexibility and less headache related to retention and admin stuff.
Code2day charges 20-30% (including employee benefits) of each specialist's monthly salary and no hiring fees. Cider promptly gets quality work from Code2day software engineers.
Hiring in-house talent vs. leveraging Code2day staff augmentation service for Cider
- Longer talent search (need to recruit from scratch)
- Faster talent search (can choose from already hired developers)
- Need HR resources to retain employees
- Code2day takes care of employment, benefits, and retention
- Complicated hiring and firing processes
- Can scale up and down fast based on business needs
- Unclear budget and financial losses
- Predictable fixed budget
What makes Code2day staff augmentation service the best solution for Cider hiring needs?
Value-oriented work approach
Code2day operates as a partner, so Cider pays only when they get tangible value ー offshore employees that smoothly work within their team.
Example of a candidate profile post-Code2day screening.
❗ Interview | Cider Consulting | Ihor K.(Full-Stack Dev)
on Oct 24, 2023 at 11:00 AM - 12:00 noon
Position: Senior Full-Stack Developer
Location: Ukraine, Zhytomyr
Start Date: within 14
days
️🔘 Candidate for staffing augementation
Tech Interviewer:
An overall pleasant guy to talk with. Has mainly BE experience and close to 0 FE
experience for the past several years. He has a decent grasp on .NET/C# concepts and approaches,
especially
I was pleased with his code design skills, he solved the code refactoring task well, pinpointing all the
problematic points and suggesting ways to fix them......
HR Interviewer:
Based on the interview I had, I would suggest proceeding with him further. From a
soft skills point of view, has high learning agility, good self-awareness, is very result-driven......
Flexibility
Code2day easily adapts to Cider's changing business needs. They are ready to scale their efforts up and down as they go.
Code2day assisted in organizing Rogel's trip to Ukraine to meet with his team.
I need your help to arrange the trip from Warsaw (Poland) - Lviv (Ukraine), Lviv - Kyiv, Kyiv- Warsaw.
No problem, we can do this easily. Here route and cost of the trip.
Contributing beyond staff augmentation
Here are some examples evidencing that Code2day cares about the client’s business in a complex way:
- Code2day helps Cider streamline its internal HR processes. They spotted a problem and found a person who could help.
- When Cider management visits Ukraine, Code2day fully organizes a meeting with the offshore team they provide.
Rogel is spending time with his Ukrainian part of the team.
You can also reduce stress and workload by delegating hiring tasks to professionals
Talent hiring and retaining routine Cider gets from Code2day
The experience Code2day provides to Ciders reinforces the company's decision to work with them further. Below you can discover how Code2day’s staff augmentation service works in practice.
Getting a talent request
Rogel, COO from Cider, simply messages Code2day that they need X roles for Y projects. Code2day recruiters collect details from project stakeholders themselves.
Code2day finds this approach more effective. Their recruiters directly communicate with the team members a candidate will work with. Besides, the Code2day team requests the information they really need to find the right team member.
Delivering the right candidate
Code2day screens candidates based on criteria far beyond hard skills (background and education). Code2day learned the Cider's processes and culture and knows who might fit the company. They are looking for candidates who will find it interesting to work with Cider and easily integrate into Cider’s remote team.
For example, Code2day created questions for HR interviews based on Cider's values.
One of the plenty requests that Rogel sent to Code2day.
@Oleksiy Novokreshchenov, probably we will need 2 more Full-Stack Developer in September
For what project do you need those developers?
For the new one, right now we see that we do not have anyone who we can assign to the new project in case we get it. So we do not have the real one, but if we get a potential one - we will be in trouble.
That is clear, we have some good devs, I will show you the first candidates within 1 week.
A score card to assess how a candidate matches Cider’s values.
Supporting outstaffed employees
Code2day supports the provided talents in all issues related to working with Cider. Cider can rely on Code2day team to solve some misunderstandings, discomfort, dissatisfaction, and individual struggles of employees.
Code2day has regular check-ups with outstaffed software developers to track their satisfaction with the project and general work conditions. Then Code2day shares feedback with Cider management to contribute to a productive long-term collaboration between Cider and a software developer.
Ways Code2day contributes to Cider's growth
Stable source of highly qualified professionals
Hiring quality/speed balance
Code2day's hiring quality/speed balance increases and maintains Cider clients’ satisfaction and retention.
Solid basis for the People department
Thanks to Code2day Cider has a solid basis for the People department. Because HR processes greatly affect Code2day's profits, the company is actively improving onboarding and other HR practices at Cider.
Is Cider’s situation feeling a bit like a déjà vu? Well, let's have a chat and see if Code2day's staff augmentation solution is a fit for your HR needs.
This marks the second stage of the Code2day&Cider long-term partnership. Explore the first part of the story.
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- Discussion focused on your priorities
- Your questions, answered
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I like Code2day's honesty and transparency. As Oleksiy sees it, growing his own business is not the only priority; he also cares about making our business successful in the long run.
Head of Engineering, Cider.